'Principle Practice won our business against pretty stiff competition. We wanted to develop our general manager group, forty-three individuals at the sharp end of business - the people who produce the profit. We thought about several other major providers, but in the end felt PP offered what we wanted.
'The Principle Practice training is proving so successful we’ve agreed to do a very similar thing with more senior people in 2010 – that’ll be our divisional boards and heads of department at group office.
'Without exception, our general managers love working with Principle Practice. Right now we’re into the second module, and people are finding it more challenging - it's more conceptual. They feel they're deriving great benefit from it.'
Personnel Director – UK Industrial Laundry Provider